Privacy Policy

Privacy Policy

Last updated: 18 September 2026

Content by Steff respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how personal information may be collected and used when you visit contentbysteff.com.

1. Who I am

Content by Steff is a freelance content creation business operated by Steffan Gravell-Mitchell.

If you have any questions about this Privacy Policy or how your personal information is handled, you can contact me at:

Email: Steff@contentbysteff.com

2. Information I collect

The website is primarily a portfolio and information website. I do not actively collect personal information through forms, account registrations or online purchases.

If you contact me by email, I may receive information such as:

  • Your name

  • Your email address

  • Your company or organisation

  • Your telephone number, if you provide it

  • Any other information included in your message

I use this information only where necessary to respond to your enquiry and communicate with you about potential or existing work.

3. Website information and cookies

The website is hosted and operated using Squarespace.

Squarespace may use cookies and similar technologies that are necessary for the website to function, as well as cookies relating to website analytics and performance.

The specific cookies used may depend on the Squarespace features and settings enabled on the website.

Where required by law, non-essential cookies will only be used with your consent. You can also manage or disable cookies through your browser settings.

For more information about cookies used by Squarespace, please refer to Squarespace's own privacy and cookie policies.

4. Links to other websites

The website contains links to third-party services, including Instagram and email.

If you follow one of these links, you will leave the Content by Steff website and be subject to the privacy policies and terms of the relevant third-party service.

Content by Steff is not responsible for the privacy practices of third-party websites.

5. How I use your information

Any personal information provided to me may be used to:

  • Respond to enquiries

  • Discuss or provide quotes for services

  • Communicate with clients and prospective clients

  • Deliver services that you have requested

  • Maintain appropriate business and financial records

I will not sell, rent or otherwise commercially share your personal information with third parties.

6. How long I keep your information

I will only keep personal information for as long as reasonably necessary for the purpose for which it was collected.

Information relating to clients, invoices and financial transactions may be retained for longer where required for legal, accounting or tax purposes.

7. Keeping your information secure

I take reasonable steps to protect personal information from loss, misuse, unauthorised access or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Your rights

Depending on the circumstances, you may have rights relating to the personal information I hold about you, including the right to:

  • Request access to your personal information

  • Ask for inaccurate information to be corrected

  • Ask for information to be deleted where there is no longer a lawful reason to retain it

  • Ask for processing of your information to be restricted

  • Object to certain processing of your information

  • Withdraw consent where processing is based on consent

If you would like to exercise any of these rights, please contact me using the email address above.

9. Complaints

If you have any concerns about how I have handled your personal information, please contact me first so I have an opportunity to address your concerns.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

Further information is available from the ICO website.

10. Changes to this policy

I may update this Privacy Policy from time to time to reflect changes to the website, my business or applicable legal requirements.

The latest version will always be available on this page, with the date of the latest update shown at the top.